What To Do When Needs Outweigh Capacity

What do I do when the needs I'm responsible for outweigh my capacity?

This is a real question I often get from folks I work with.

I respond in this podcast with 3 'hot tips' that have been helpful for me in engaging this question in my own life.  

Which one do you connect to the most?  Which one do you take issue with?  What else has helped you navigate this quandary?  Love to hear in the comments.